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Frequently Asked Questions
Flower Delivery
Our flower season runs from spring through early autumn, when our boutique farm is brimming with beautiful, locally grown blooms. Over late autumn and winter, we take a seasonal pause to let the land rest and regenerate. This natural rhythm allows us to grow exceptional flowers that are truly fresh, artful, and intentional - just the way we like it.
Every flower we use is grown on our own boutique farm in the Dandenong Ranges. We don’t import or outsource, each stem is slow-grown, harvested to order and arranged with care.
We work with the seasons, not a set menu. This means every arrangement is designed using what’s blooming fresh and beautiful right now. You won’t choose specific flowers, but you can select your size and style and trust us to create something artful and one-of-a-kind.
We offer next-day delivery every Monday through Saturday. Deliveries are made by hand to ensure your flowers arrive fresh and upright. If no one’s home, we’ll leave them in a safe, sheltered spot. If we can’t find one, we’ll contact you and arrange redelivery (a small fee applies).
Absolutely. Every order includes a handwritten note, just type your message in at checkout and we’ll take care of the rest.
Unlike most florists, we grow everything ourselves. No imports, no generic bunches. We also specialise in rare and heirloom varieties that you won’t find elsewhere and design in a wild, natural style inspired by the seasons. Each arrangement is personal, intentional and never the same twice.
While we’re endlessly honoured when couples reach out, we don’t offer wedding floral services at this time. Thistle & Weeds is focused on seasonal, small-batch arrangements and intentional gifting - our work is rooted in spontaneity, not large-scale event production.
We wish you the most beautiful celebration and a future full of wild, blooming moments.
Every arrangement at Thistle & Weeds is harvested to order and crafted with care, ensuring you receive the freshest blooms, straight from our garden to your hands.
If something isn’t quite right, please let us know. Contact us via email within 24 hours of delivery and we’ll be happy to offer a replacement bouquet of equal value.
Your satisfaction matters deeply to us, and we’ll always do our best to make it right.
1. Start with a clean vase.
Use fresh, room-temperature water and give your vase a thorough wash before placing your flowers inside. Bacteria is the biggest enemy of long vase life.
2. Recut the stems.
Once your flowers arrive, trim each stem at an angle (about 2–3 cm) with clean, sharp scissors or garden shears. This helps them drink deeply and stay hydrated.
3. Remove leaves below the water line.
Any foliage submerged in water can cause bacterial growth. Strip off any leaves that might sit below the water surface.
4. Keep them cool, but not cold.
Display your flowers away from direct sun, heaters, or air conditioners. A calm, shaded room will keep them fresher, longer. Avoid placing them near ripening fruit, which releases ethylene gas that speeds wilting.
5. Refresh the water every 1–2 days.
Change the water, clean the vase if needed, and give the stems a quick retrim to keep them drinking happily.
6. Let them be wild.
Some blooms will last longer than others, that’s part of their charm. Pluck out any fading stems and let the rest continue doing what they do best: unfurling, shifting, surprising you.
Studio & Farm
As a working flower farm and our private home, the space isn’t open for public visits. I share glimpses of the farm through Instagram and seasonal updates instead.
The farm is a private working space and our home, as such it isn’t available as a photoshoot location.
Thistle & Weeds is currently run solely by me. I’m not taking on staff, volunteers or work experience placements at this time.
dahlia tuber / bearded iris sales
Currently we ship to VIC, NSW, QLD, ACT and SA.
Dahlia tuber pre-sales open during Winter and continue into early Spring.
It’s a short window, and popular varieties sell quickly, so the best way to stay in the loop is to follow along on Instagram or join the mailing list for early access announcements.
Pre-sale tubers are shipped once they begin to wake and show eyes, ensuring you receive healthy, viable plants.
This usually happens in late October to early November, though it can vary with the season.
I’ll always send an email update before your order is dispatched, so you’ll know exactly when to expect them.
Bearded iris rhizomes are available from late Summer through Autumn, once they’ve finished flowering and are ready for division.
To avoid missing out, follow along on Instagram or subscribe to the mailing list, I always share updates there first.
Because tubers and flowers are harvested and shipped in different seasons, these orders can’t be combined.
If you’d like both, please place separate orders - one for fresh florals, and one for plant material.
At this time, all plant orders are sent by post only.
Each parcel is carefully packed and sent with Australia Post using a tracked service to ensure your plants arrive safely.
Refund & Replacement Policy
We take great care in preparing every arrangement and want you to be completely happy with your flowers.
If something isn’t right, please get in touch within 24 hours of delivery and we will do our best to make it right. This may include a replacement, partial refund or store credit, depending on the situation.
To help us resolve things quickly, we may ask for a photo of the arrangement.
Because our flowers are fresh and perishable, we’re unable to offer refunds or replacements for issues reported after 24 hours of delivery.
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Delivery Policy
All orders are delivered to the address provided at checkout. If no one is available to receive the delivery, flowers will be left in a safe, shaded location where possible.
Once an order has been successfully delivered, responsibility passes to the recipient. We are not liable for any loss, theft or damage that occurs after delivery, including due to weather conditions or incorrect address details provided at checkout.
If you have specific delivery instructions, please include them at checkout and we will do our best to follow them.
Still have a question?
We’d love to hear from you.
We usually respond within one business day.